Privacy Policy

Your privacy matters to us. This policy explains how Luntiago Vurimado protects and manages your personal information in accordance with Indian data protection laws.

Information We Collect

When you engage with our meditation and self-development programs, we collect information that helps us provide personalized learning experiences. This includes personal details you provide during registration, such as your name, email address, phone number, and location within India.

We also gather information about how you interact with our platform - which meditation sessions you prefer, your progress through our programs, and feedback you share about your mindfulness journey. This data helps us understand what works best for our community and improve our offerings accordingly.

Contact information including name, email, and phone number
Program enrollment and participation data
Payment information processed securely through encrypted channels
Website usage patterns and preferences
Communication records and support interactions

Sensitive Information: We never collect sensitive personal data such as health records, financial details beyond payment processing, or religious beliefs. Your meditation practice and personal growth journey remain private unless you choose to share specific experiences with us.

How We Use Your Information

Your information serves specific purposes related to delivering quality meditation and self-development education. We use your contact details to send program updates, schedule reminders for live sessions, and share relevant content that supports your mindfulness practice.

Progress tracking helps us customize your learning path. If you're struggling with certain meditation techniques, we might suggest alternative approaches or additional resources. We also use aggregated data to develop new programs that address common challenges our students face.

Communication preferences are respected - you control whether you receive newsletters, program announcements, or promotional materials. We never overwhelm students with unnecessary messages, focusing instead on content that genuinely supports your development journey.

Data Storage and Security

We store your information on secure servers located within India, ensuring compliance with local data protection requirements. Our technical infrastructure includes encryption, regular security audits, and access controls that limit who can view your personal information.

Payment data receives special protection through industry-standard security protocols. We never store complete credit card information on our systems - this sensitive data is handled by certified payment processors who maintain the highest security standards.

Regular backups ensure your program progress isn't lost due to technical issues. However, these backups are encrypted and stored in secure facilities with restricted access. We maintain detailed logs of who accesses what information and when, creating an audit trail for security purposes.

Data Retention: We keep your information only as long as necessary to provide our services. Program completion data is maintained for two years to support advanced learning paths. Account information is deleted within 90 days of account closure unless legal requirements mandate longer retention.

Your Rights and Control

Under Indian privacy laws, you have specific rights regarding your personal information. You can request access to all data we hold about you, including program progress, communication history, and profile information. This access is provided free of charge within 30 days of your request.

Data correction is straightforward - if any information is inaccurate or outdated, you can update it through your account dashboard or by contacting our support team. For information you cannot modify directly, we process correction requests within 15 business days.

Access all personal information we maintain about you
Correct inaccurate or outdated information in your profile
Request deletion of your account and associated data
Withdraw consent for marketing communications at any time
Export your program progress and achievements
Lodge complaints with relevant privacy authorities if needed

Account deletion removes all your personal information from our active systems within 30 days. Some information may remain in encrypted backups for up to 90 days before complete removal. We provide confirmation once deletion is complete.

Information Sharing and Third Parties

We maintain strict control over information sharing. Your personal data is never sold to third parties or used for purposes unrelated to our meditation and self-development programs. When sharing is necessary, it occurs only under specific circumstances with appropriate safeguards.

Service providers who help us deliver programs - such as email platforms, payment processors, or video hosting services - receive only the minimum information needed to perform their functions. These partners sign detailed agreements ensuring they protect your information according to our standards.

Legal requirements might occasionally require information disclosure to Indian government authorities. This happens only when legally mandated and limited to the specific information requested. We notify affected users unless legally prohibited from doing so.

Program testimonials or success stories are shared only with explicit written consent. You control what aspects of your experience can be shared publicly, and consent can be withdrawn at any time, resulting in removal of your content from marketing materials.

Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and remember your preferences. Essential cookies enable basic site functionality, while analytics cookies help us understand which content resonates with visitors and identify areas for improvement.

You can control cookie settings through your browser preferences. Disabling certain cookies might affect website functionality, such as staying logged into your account or remembering your program progress between sessions.

We use Google Analytics to understand website traffic patterns, but this data is anonymized and cannot be traced back to individual users. This information helps us optimize content delivery and identify technical issues that might affect user experience.

Updates and Changes

This privacy policy is reviewed annually and updated as needed to reflect changes in our practices or legal requirements. When significant changes occur, we notify all active users via email at least 30 days before the changes take effect.

Minor clarifications or administrative updates might be implemented with shorter notice periods. We maintain a version history of this policy, allowing you to review previous versions and understand what changes have been made over time.

Your continued use of our services after policy updates constitutes acceptance of the changes. However, for significant modifications affecting data usage, we seek explicit consent before applying new practices to your existing information.

Privacy Questions and Contact

For any privacy-related questions, data access requests, or concerns about how your information is handled, contact our privacy team directly.

Address: 405, Shreenathji Avenue, 158-RNT Marg Road, Chhawni, Indore, Madhya Pradesh 452001, India

Phone: +919687255050

Email: [email protected]

We respond to privacy inquiries within 7 business days and provide resolution within 30 days when possible.

Effective Date: January 15, 2025

Last Updated: January 15, 2025

This policy applies to all users of Luntiago Vurimado services and programs.